Are We All UX Designers?

In recent years, the term "UX Designer" has become one of the most popular in the market. With the growing demand for professionals who focus on user experience, many designers have begun adding "UX" to their profiles and skill sets .

I confess that, for a while, I questioned whether the title was being used appropriately. After all, I'd seen people calling themselves UX Designers when, in practice, they focused solely on visual design. But upon deeper reflection, I realized that, in fact, we can all be considered UX Designers —as long as we're creating something for users.

When we talk about user experience, we often think of apps, websites, and digital interfaces. However, UX is present in everything created for people. It could be a chair, a public transportation system, product packaging, or even customer service.

The truth is, if something has a function and a user, there's also an experience involved. And that experience can be positive or negative, depending on how it's designed.

Whether you're a developer, designer, writer, or tech support specialist, we all play a role in shaping the user experience. Here are some examples:

Developers ensure that a website is fast, responsive, and accessible. Well-structured code can make navigation more fluid and enjoyable.

Interface designers create layouts that clearly communicate information and guide the user intuitively.

Copywriters use words to evoke emotions, simplify instructions, and make interaction more human.

Support professionals provide fast and efficient assistance, resolving issues and improving user perception of the product.

Even system administrators impact UX by ensuring servers are always available and running smoothly.

One of the biggest mistakes is treating user experience as a single step or a task to be crossed off the list. In reality, UX is an ongoing effort that begins in planning and continues even after launch.

Research and feedback: Understanding users' needs and pain points is essential to creating effective solutions.

Testing and iteration : The experience must be continuously improved, based on real data and feedback.

Collaboration: Multidisciplinary teams work together to ensure that all aspects of the product or service are aligned with user expectations.

User experience isn't the sole responsibility of a single person or team. It's built by everyone involved in the process, from conception to final delivery.

If you create something that will be used by other people, you're already contributing to UX. And this isn't limited to designers or developers:

An engineer designing an ergonomic product is thinking about UX.

A marketer who creates clear and engaging campaigns is impacting the user experience.

A customer service representative who resolves issues with empathy and agility is improving customer perception of the brand.

Ultimately, being a UX Designer goes far beyond a job title or a set of technical skills. It's about adopting a user-centric mindset and understanding that every decision, no matter how small, can impact someone's experience.

So, the next time you ask yourself if you're a UX Designer, remember: if what you do impacts a user's life, the answer is yes.